Windows WSL2 consistent API Errors

Status Fixed / completed

Maintainer reply ✓ Yes — bcherny

Activity 6 comments · opened Mar 2, 2025 · closed May 7, 2025

💡 Likely answer: A maintainer (bcherny, collaborator) responded on this thread — see the highlighted reply below.

Issue overview

Hello, I have installed Claude code on my Windows Laptop using WSL following: https://docs.anthropic.com/en/docs/agents-and-tools/claude-code/overview. I was able to get claude installed fine, no errors but I keep getting an API Error that I havent been able to decipher. My API Keys are created and I see them at https://console.anthropic.com/. Billing is set up as well. The error below is consistent on ALL calls including /login

Error:


 Tips for getting started:

 1. Run /init to create a CLAUDE.md file with instructions for Claude.
 2. Ask Claude questions about your codebase.
 3. Ask Claude to implement changes to your codebase.
  ⎿  API Error (Connection error.) · Retrying in 1 seconds… (attempt 1/10)
  ⎿  API Error (Connection error.) · Retrying in 1 seconds… (attempt 2/10)
  ⎿  API Error (Connection error.) · Retrying in 2 seconds… (attempt 3/10)
  ⎿  API Error (Connection error.) · Retrying in 4 seconds… (attempt 4/10)
  ⎿  API Error (Connection error.) · Retrying in 8 seconds… (attempt 5/10)
  ⎿  API Error (Connection error.) · Retrying in 16 seconds… (attempt 6/10)
  ⎿  API Error (Connection error.) · Retrying in 32 seconds… (attempt 7/10)
  ⎿  API Error (Connection error.) · Retrying in 32 seconds… (attempt 8/10)
  ⎿  API Error (Connection error.) · Retrying in 32 seconds… (attempt 9/10)

System configuration


# wsl --version
WSL version: 2.4.11.0
Kernel version: 5.15.167.4-1
WSLg version: 1.0.65
MSRDC version: 1.2.5716
Direct3D version: 1.611.1-81528511
DXCore version: 10.0.26100.1-240331-1435.ge-release
Windows version: 10.0.22631.4890

# uname -a
Linux NAME-REDACTED 5.15.167.4-microsoft-standard-WSL2 #1 SMP Tue Nov 5 00:21:55 UTC 2024 x86_64 x86_64 x86_64 GNU/Linux

# nvm --version
0.40.1

# node --version
v22.14.0

#npm --version
10.9.2

#claude --version
0.2.29 (Claude Code)

Fixes tried / Verifications done

Reinstall Claude multiple times.
Deleted API Keys & recreated them multiple times.
Ruled out network issue as curl to console.anthropic.com works just fine.
Verified claude.json to see hasCompletedOnboarding:true & hasTrustDialogAccepted:true & customerApiKeyResponses:approved.
Verified System status was UP: https://status.anthropic.com/
Used sudo npm install instead or npm install.

View original on GitHub ↗

6 Comments

sumukhballal · 1 year ago

Interestingly enough when I try to hit the API directly from the shell, it does seem to be at least getting a response, which rules out a network issue from the host.

Request:

curl -vv https://api.anthropic.com/v1/messages --header "x-api-key: REDACTED"  --header "anthropic-version: 2023-06-01" --header "content-type: application/json" --data '{
    "model": "claude-3-7-sonnet-20250219",
    "max_tokens": 1024,
    "messages": [
        {"role": "user", "content": "Hello, world"}
    ]
}'

Response:

{"type":"error","error":{"type":"invalid_request_error","message":"system: This API key is only authorized for use with Claude Code and cannot be used for other API requests."}}

sumukhballal · 1 year ago

Running /doctor gives me

│
│ ✓ npm permissions: OK                                                                                                                                                                                      │
│                                                                                                                                                                                                            │
│ Your installation is healthy and ready for auto-updates.

ShawnFumo · 1 year ago

Does it do it every time? I've seen it happen every once in a while in my WSL, but it hasn't stopped the app from working correctly.

bcherny collaborator · 1 year ago

This likely is unrelated to WSL. Please update to the latest version and re-open if this is still happening.

RediAdAstra · 1 year ago

Happening for me.

`~/systempromptlibrary$ claude
╭───────────────────────────────────────────────────╮
│ ✻ Welcome to Claude Code! │
│ │
│ /help for help, /status for your current setup │
│ │
│ cwd: /home/adastra/systempromptlibrary │
╰───────────────────────────────────────────────────╯

Tips for getting started:

Run /init to create a CLAUDE.md file with instructions for Claude
Use Claude to help with file analysis, editing, bash commands and git
Be as specific as you would with another engineer for the best results

/init is analyzing your codebase…

⎿ API Error (Request timed out.) · Retrying in 1 seconds… (attempt 1/10)
⎿ API Error (Request timed out.) · Retrying in 1 seconds… (attempt 2/10)
⎿ API Error (Request timed out.) · Retrying in 2 seconds… (attempt 3/10)
⎿ API Error (Request timed out.) · Retrying in 4 seconds… (attempt 4/10)
⎿ API Error (Request timed out.) · Retrying in 10 seconds… (attempt 5/10)
⎿ API Error (Request timed out.) · Retrying in 19 seconds… (attempt 6/10)
⎿ API Error (Request timed out.) · Retrying in 36 seconds… (attempt 7/10)
⎿ API Error (Request timed out.) · Retrying in 36 seconds… (attempt 8/10)
⎿ API Error (Request timed out.) · Retrying in 39 seconds… (attempt 9/10)
⎿ API Error (Request timed out.) · Retrying in 39 seconds… (attempt 10/10)
⎿ API Error: Request timed out.
`

github-actions[bot] · 1 year ago

This issue has been automatically locked since it was closed and has not had any activity for 7 days. If you're experiencing a similar issue, please file a new issue and reference this one if it's relevant.

Windows WSL2 consistent API Errors

Issue overview

System configuration

Fixes tried / Verifications done

6 Comments

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