[BUG] Install fails silently on ubuntu 24.04

Resolved 💬 3 comments Opened Feb 4, 2026 by ted537 Closed Mar 5, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

Shows this as last line

Installing Claude Code native build latest...

Process is not killed, but never succeeds. Logs look innocent too, nothing above DEBUG level.

---

Needless to say, dealbreaker.

What Should Happen?

Install should work

Error Messages/Logs

From ~/.claude/debug/latest:

2026-02-04T18:06:53.864Z [DEBUG] [init] configureGlobalMTLS starting
2026-02-04T18:06:53.864Z [DEBUG] [init] configureGlobalMTLS complete
2026-02-04T18:06:53.865Z [DEBUG] [init] configureGlobalAgents starting
2026-02-04T18:06:53.865Z [DEBUG] [init] configureGlobalAgents complete
2026-02-04T18:06:53.868Z [DEBUG] Loading skills from: managed=/etc/claude-code/.claude/skills, user=/home/ted/.claude/skills, project=[]
2026-02-04T18:06:53.869Z [DEBUG] Error log sink initialized
2026-02-04T18:06:53.877Z [DEBUG] [render] initLayout starting
2026-02-04T18:06:53.877Z [DEBUG] Layout engine: yoga
2026-02-04T18:06:53.879Z [DEBUG] Found 0 plugins (0 enabled, 0 disabled)
2026-02-04T18:06:53.879Z [DEBUG] getPluginSkills: Processing 0 enabled plugins
2026-02-04T18:06:53.879Z [DEBUG] Total plugin skills loaded: 0
2026-02-04T18:06:53.879Z [DEBUG] Total plugin commands loaded: 0
2026-02-04T18:06:53.879Z [DEBUG] Registered 0 hooks from 0 plugins
2026-02-04T18:06:53.881Z [DEBUG] Loaded 0 unique skills (managed: 0, user: 0, project: 0, legacy commands: 0)
2026-02-04T18:06:53.881Z [DEBUG] getSkills returning: 0 skill dir commands, 0 plugin skills, 2 bundled skills
2026-02-04T18:06:53.884Z [DEBUG] [Claude in Chrome] Found chrome profiles: Profile 2, Default, Profile 3, Profile 4
2026-02-04T18:06:53.887Z [DEBUG] [render] initLayout complete
2026-02-04T18:06:53.899Z [DEBUG] Install: Starting installation process (force=false, target=undefined)
2026-02-04T18:06:53.899Z [DEBUG] Install: Calling installLatest(channelOrVersion=latest, forceReinstall=false)
2026-02-04T18:06:53.900Z [DEBUG] [render] first ink render: 462ms since process start
2026-02-04T18:06:53.951Z [DEBUG] [Claude in Chrome] Extension not found in any browser
2026-02-04T18:06:54.033Z [DEBUG] Writing to temp file: /home/ted/.claude.json.tmp.2564379.1770228414033
2026-02-04T18:06:54.033Z [DEBUG] Preserving file permissions: 100600
2026-02-04T18:06:54.038Z [DEBUG] Temp file written successfully, size: 977 bytes
2026-02-04T18:06:54.038Z [DEBUG] Applied original permissions to temp file
2026-02-04T18:06:54.038Z [DEBUG] Renaming /home/ted/.claude.json.tmp.2564379.1770228414033 to /home/ted/.claude.json
2026-02-04T18:06:54.038Z [DEBUG] File /home/ted/.claude.json written atomically
2026-02-04T18:06:54.432Z [DEBUG] Checking for native installer update to version 2.1.31
2026-02-04T18:06:54.433Z [DEBUG] Downloading native installer version 2.1.31
2026-02-04T18:08:13.413Z [DEBUG] Skipping SessionEnd:other hook execution - workspace trust not accepted

Steps to Reproduce

Literally just install from the script.

Claude Model

None

Is this a regression?

I don't know

Last Working Version

_No response_

Claude Code Version

2.1.31

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Xterm

Additional Information

_No response_

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