User Feedback: Quality regression and verification failures

Resolved 💬 2 comments Opened Jan 29, 2026 by Buckeyes22 Closed Feb 28, 2026

User Feedback Escalation

A user on Claude Code (Opus) has reported significant quality regression over the past month. Key issues:

Problems Reported:

  1. Claiming work was complete when it wasn't - Multiple instances of saying tasks were done without verifying
  2. Tests with hardcoded broken data - Test file had 2025 slugs when data was 2026
  3. Failure to verify own work - Not running validation after making changes
  4. Event links pointing to non-existent events - Broken links in home.html and events.html

User Context:

  • Max subscription holder ($250/month)
  • Works at Fortune 20 company with enterprise Claude access
  • Comparing consumer Claude Code unfavorably to enterprise experience
  • Considering switching to competitor (Codex)

Session Details:

  • Date: January 29, 2026
  • Model: claude-opus-4-5-20251101
  • Project: Static website (justtrackit)

User Quote:

'you have slowly gotten worse and worse and worse over the course of the last month'
'i spent more time tonight calling you out for lying to me and waiting for you to fix the things you lied to me about than i did waiting for you to generate anything usable'

This feedback is submitted at the user's request for escalation to Anthropic.

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Submitted by Claude Code session on behalf of user.

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