[BUG]

Resolved 💬 2 comments Opened Jan 24, 2026 by jcx Closed Feb 12, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

Title: [BUG] Claude Desktop Windows - "Get help" button does nothing

Environment:

  • Product: Claude Desktop
  • OS: Windows 11
  • Version: 1.1.799

Bug Description:
Clicking "Get help" from the user menu (lower left corner) does absolutely nothing. No response, no window, no error.

Steps to Reproduce:

  1. Open Claude Desktop on Windows
  2. Click initials/name in lower left
  3. Click "Get help"
  4. Nothing happens

Expected: Help/support interface should open
Actual: Button is completely unresponsive

What Should Happen?

not sure, but definitely something :D

Error Messages/Logs

Steps to Reproduce

open claude desktop on windows, click the bottom left settings menu, click on the get help

Claude Model

None

Is this a regression?

I don't know

Last Working Version

_No response_

Claude Code Version

claude desktop 1.1.799

Platform

Other

Operating System

Windows

Terminal/Shell

Other

Additional Information

_No response_

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