[BUG]
Resolved 💬 2 comments Opened Jan 24, 2026 by jcx Closed Feb 12, 2026
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Title: [BUG] Claude Desktop Windows - "Get help" button does nothing
Environment:
- Product: Claude Desktop
- OS: Windows 11
- Version: 1.1.799
Bug Description:
Clicking "Get help" from the user menu (lower left corner) does absolutely nothing. No response, no window, no error.
Steps to Reproduce:
- Open Claude Desktop on Windows
- Click initials/name in lower left
- Click "Get help"
- Nothing happens
Expected: Help/support interface should open
Actual: Button is completely unresponsive
What Should Happen?
not sure, but definitely something :D
Error Messages/Logs
Steps to Reproduce
open claude desktop on windows, click the bottom left settings menu, click on the get help
Claude Model
None
Is this a regression?
I don't know
Last Working Version
_No response_
Claude Code Version
claude desktop 1.1.799
Platform
Other
Operating System
Windows
Terminal/Shell
Other
Additional Information
_No response_
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