Desktop app gets stuck in infinite loading state after aborting login

Resolved 💬 3 comments Opened Jan 22, 2026 by willschnicke-silkline Closed Jan 26, 2026

Bug Description

The Claude desktop app gets stuck in an infinite loading/spinning state after aborting the login flow (e.g., when realizing you're logging in with the wrong account).

Steps to Reproduce

  1. Open Claude desktop app
  2. Start the login flow
  3. Realize you're using the wrong account
  4. Bail out/close the login flow or quit the app
  5. Reopen the app
  6. App is stuck in infinite loading/spinning state

Expected Behavior

  • Should allow retry of login
  • Should handle aborted login gracefully
  • Should not get stuck in loading state

Actual Behavior

  • App becomes unusable and stuck spinning
  • Force quit doesn't resolve the issue
  • Requires manual deletion of app data to recover:
  • ~/Library/Application Support/Claude
  • ~/Library/Caches/Claude
  • ~/Library/Preferences/com.anthropic.claude.plist

Environment

  • macOS (Darwin 25.2.0)
  • Claude Desktop App

Workaround

Complete app data deletion and reinstall required to recover.

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