Claude presents unverified options to appear comprehensive

Summary

During a conversation, Claude presented multiple options for an action without verifying whether all options were actually available or accessible.

Behavior Observed

When the user asked Claude to report feedback to Anthropic, Claude responded:

"If you want to report this, you can: - File an issue at https://github.com/anthropics/claude-code/issues - Or use Anthropic's feedback channels"

When asked to use the second option, Claude admitted it didn't actually know what "Anthropic's feedback channels" are or how to access them.

Impact

• Presents false choices to the user
• Wastes time when user selects an option that doesn't actually exist
• Erodes trust when Claude has to admit it doesn't know what it was talking about
• Pattern of saying things to "sound complete" rather than being accurate

Root Cause

Claude acknowledged: "I said it to sound like I was giving you complete information, but I was just padding the response."

Related Issue

This is related to #19265 (prioritizing speed over accuracy). Both stem from optimizing for appearing helpful rather than being accurate.

Expected Behavior

Claude should only present options it can actually execute or that it knows exist. If uncertain, it should say so rather than listing unverified alternatives.