[BUG]

Resolved 💬 3 comments Opened Jan 18, 2026 by terry-ops Closed Jan 22, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

Subject: Team Plan Unable to Use Claude Code in Mac Desktop App
Description:
I am the Primary Owner of the Simplemindintelligence organization ([terry@simplemindintelligence.com](mailto:terry@simplemindintelligence.com)
) on the Team plan.
The Claude Code CLI (v2.1.12) can log in via OAuth and function normally.
However, when logging in to the Claude Code built into the Mac Desktop App (v2.1.8), the following error occurs:
OAuth error: Failed to fetch user roles: Request failed with status code 403

In the Admin settings, "Code in CLI" only shows "Learn more" and does not display an Enable button.
I have checked all Admin settings pages but could not find an option to enable Claude Code for Desktop.
Organization ID: 5860d346-f23e-4603-880d-4b92aec9807f
Please help verify whether my organization has correctly enabled the Claude Code for Desktop feature.

What Should Happen?

Subject: Team Plan Unable to Use Claude Code in Mac Desktop App
Description:
I am the Primary Owner of the Simplemindintelligence organization ([terry@simplemindintelligence.com](mailto:terry@simplemindintelligence.com)
) on the Team plan.
The Claude Code CLI (v2.1.12) can log in via OAuth and function normally.
However, when logging in to the Claude Code built into the Mac Desktop App (v2.1.8), the following error occurs:
OAuth error: Failed to fetch user roles: Request failed with status code 403

In the Admin settings, "Code in CLI" only shows "Learn more" and does not display an Enable button.
I have checked all Admin settings pages but could not find an option to enable Claude Code for Desktop.
Organization ID: 5860d346-f23e-4603-880d-4b92aec9807f
Please help verify whether my organization has correctly enabled the Claude Code for Desktop feature.

Error Messages/Logs

Steps to Reproduce

ada

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

2.1.12

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

_No response_

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