[BUG] Claude Desktop hung on large pdf

Resolved 💬 3 comments Opened Jan 9, 2026 by TerraTrace Closed Mar 1, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

In Claude desktop on MacOS. Asked Claude to review a pdf (which was ~5MB) and got this:

PDF too large. Please double press esc to edit your message and try again.

this pdf is too large?

PDF too large. Please double press esc to edit your message and try again.

is this a bug in Claude desctop?

PDF too large. Please double press esc to edit your message and try again.

hello?

PDF too large. Please double press esc to edit your message and try again.

What Should Happen?

Claude should report: PDF too large. and not hang up

Error Messages/Logs

PDF too large. Please double press esc to edit your message and try again.

this pdf is too large?

PDF too large. Please double press esc to edit your message and try again.

is this a bug in Claude desctop?

PDF too large. Please double press esc to edit your message and try again.

hello?

PDF too large. Please double press esc to edit your message and try again.

Steps to Reproduce

feed Claude a large pdf...

Claude Model

Opus

Is this a regression?

I don't know

Last Working Version

_No response_

Claude Code Version

Claude 1.0.2768 (21341c) 2026-01-05T18:21:10.000Z

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

_No response_

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