[BUG] [PAYMENT] Tried to get max 20x plan but not able to get one, getting no errors either.

Preflight Checklist

• [x] I have searched existing issues and this hasn't been reported yet
• [x] This is a single bug report (please file separate reports for different bugs)
• [x] I am using the latest version of Claude Code

What's Wrong?

Hi Claude Support,
I have tried to get max 20x plan on my account :- ritik.attri@neenopal.com with different devices and payment methods and its not working. I don't get an error, it just keeps loading. Even the bank is not receiving the transaction request. I tried to do it with a different account and the outcome was the same. I tried to reach out through the chatbot on your website but it won't allow me to reach any support team. I can use a bit of help on this.
Thanks,
Ritik

What Should Happen?

Transaction request should reach the bank.

Error Messages/Logs

Steps to Reproduce

Logged in and tried to upgrade the plan.

Claude Model

None

Is this a regression?

I don't know

Last Working Version

_No response_

Claude Code Version

2.0.76

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Windows Terminal

Additional Information

_No response_