[Bug] When Claude examines multiple images or a large image, it returns an error message and the conversation cannot continue in any way

Resolved 💬 5 comments Opened Dec 9, 2025 by BurakDogan000 Closed Feb 11, 2026

Bug Description
When viewing multiple images or when an image is too large, it gives an error: “Image was too large. Double press esc to go back and try again with a smaller image.”

Then the chat doesn't progress any further. This is a very frustrating issue. When I refresh the chat and send the messages again, it tries to view the images again and it gives the same error again.

Environment Info

  • Platform: darwin
  • Terminal: vscode
  • Version: 2.0.61
  • Feedback ID: 3ecfb538-c3bd-4742-99f0-78dbe7c5e10f

Errors

[{"error":"Error: NON-FATAL: Lock acquisition failed for /Users/[username]/.local/share/claude/versions/2.0.61 (expected in multi-process scenarios)\n    at Eh0 (/$bunfs/root/claude:2714:1622)\n    at jCA (/$bunfs/root/claude:2712:35598)\n    at async w$7 (/$bunfs/root/claude:2712:37706)\n    at async iv (/$bunfs/root/claude:2714:236)\n    at async <anonymous> (/$bunfs/root/claude:2714:13006)\n    at processTicksAndRejections (native:7:39)","timestamp":"2025-12-09T00:59:02.444Z"},{"error":"Error: NON-FATAL: Lock acquisition failed for /Users/[username]/.local/share/claude/versions/2.0.61 (expected in multi-process scenarios)\n    at Eh0 (/$bunfs/root/claude:2714:1622)\n    at jCA (/$bunfs/root/claude:2712:35598)\n    at async w$7 (/$bunfs/root/claude:2712:37706)\n    at async iv (/$bunfs/root/claude:2714:236)\n    at async <anonymous> (/$bunfs/root/claude:2714:13006)\n    at processTicksAndRejections (native:7:39)","timestamp":"2025-12-09T00:59:05.987Z"},{"error":"Error: NON-FATAL: Lock acquisition failed for /Users/[username]/.local/share/claude/versions/2.0.61 (expected in multi-process scenarios)\n    at Eh0 (/$bunfs/root/claude:2714:1622)\n    at jCA (/$bunfs/root/claude:2712:35598)\n    at async w$7 (/$bunfs/root/claude:2712:37706)\n    at async iv (/$bunfs/root/claude:2714:236)\n    at async <anonymous> (/$bunfs/root/claude:2714:13006)\n    at processTicksAndRejections (native:7:39)","timestamp":"2025-12-09T00:59:42.321Z"},{"error":"Error: NON-FATAL: Lock acquisition failed for /Users/[username]

<img width="639" height="590" alt="Image" src="https://github.com/user-attachments/assets/650508a7-8180-4448-9290-b72bf7c52154" />

/.local/share/claude/versions/2.0.61 (expected in multi-process scenarios)\n    at Eh0 (/$bunfs/root/claude:2714:1622)\n    at jCA (/$bunfs/root/claude:2712:35598)\n    at async w$7 (/$bunfs/root/claude:2712:37706)\n    at async iv (/$bunfs/root/claude:2714:236)\n    at async <anonymous> (/$bunfs/root/claude:2714:13006)\n    at processTicksAndRejections (native:7:39)","timestamp":"2025-12-09T00:59:50.634Z"},{"error":"Error: 400 {\"type\":\"error\",\"error\":{\"type\":\"invalid_request_error\",\"message\":\"messages.18.content.0.tool_result.content.0.image.source.base64: image exceeds 5 MB maximum: 5595372 bytes > 5242880 bytes\"},\"request_id\":\"req_011CVvD3Gu3QZkxY8yuCCvRK\"}\n    at generate (/$bunfs/root/claude:109:10367)\n    at makeRequest (/$bunfs/root/claude:1237:5434)\n    at processTicksAndRejections (native:7:39)","timestamp":"2025-12-09T01:00:11.570Z"}]

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