[Bug] Claude Code usage reset timers synchronize across separate accounts

Bug Description
Hi Anthropic Support Team,

I’m reaching out because I’m seeing unexpected behavior with Claude Code usage limits across my two separate Claude Pro accounts.

I use the first account until the Claude Code limit is exhausted, and then switch to the second account. Initially, the first account resets its usage earlier, as expected. However, after a short time, both accounts begin showing the exact same remaining reset time - down to the minute. For example, both accounts displayed “17 minutes remaining” at the exact same moment, even though the accounts were used at different times.

This makes me think that the Claude Code limit tracker may be tied to a global or shared cooldown window, or that the internal limit system is aligning both accounts to the same reset boundary. It almost feels like the local limit tracker for Claude Code is merging or syncing across accounts, even though they are completely separate.

Could you please clarify whether:

Claude Code has a global cooldown cycle that aligns reset timers across all users,

The displayed usage reset time is intentionally synchronized, or

There might be an issue with both of my accounts sharing or combining the same reset window?

Thank you for your help. I just want to understand whether this is expected behavior or a potential bug.

Best regards,

Ayush Raiyani

Environment Info

• Platform: linux
• Terminal: vscode
• Version: 2.0.50
• Feedback ID: 9cebf1ae-35ab-4cbd-9b91-a15781f66a4e

Errors

[{"error":"Error: 429 {\"type\":\"error\",\"error\":{\"type\":\"rate_limit_error\",\"message\":\"This request would exceed your account's rate limit. Please try again later.\"},\"request_id\":\"req_011CVQrZQagn8nNpTkJswLPX\"}\n    at H9.generate (file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:397:36641)\n    at WT.makeStatusError (file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:1309:2195)\n    at WT.makeRequest (file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:1309:5419)\n    at process.processTicksAndRejections (node:internal/process/task_queues:105:5)\n    at async j41.model (file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:3838:14446)\n    at async j41 (file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:2081:1872)\n    at async oW9 (file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:3838:14598)\n    at async file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:3838:7946\n    at async us1 (file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:1468:1971)\n    at async VIA (file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:3838:7916)","timestamp":"2025-11-23T12:54:23.062Z"},{"error":"Error: 429 {\"type\":\"error\",\"error\":{\"type\":\"rate_limit_error\",\"message\":\"This request would exceed your account's rate limit. Please try again later.\"},\"request_id\":\"req_011CVQrZQFbVacFsam1LxsCu\"}\n    at H9.generate (file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:397:36641)\n    at WT.makeStatusError (file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:1309:2195)\n    at WT.makeRequest (file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:1309:5419)\n    at process.processTicksAndRejections (node:internal/process/task_queues:105:5)\n    at async j41.model (file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:3838:14446)\n    at async j41 (file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:2081:1872)\n    at async oW9 (file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:3838:14598)\n    at async file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:3838:7946\n    at async us1 (file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:1468:1971)\n    at async VIA (file:///usr/local/lib/node_modules/@anthropic-ai/claude-code/cli.js:3838:7916)","timestamp":"2025-11-23T12:54:23.071Z"}]